problem management

ITIL, Problem Management and Tripwire Enterprise

| | _ITIL, Featured Articles, problem management, Tripwire Enterprise
I’ve written about ITIL and Tripwire Enterprise, offering a secure approach to managing your Change Management processes, but ITIL’s guidelines offer more than just recommendations around ensuring changes happen as expected. Problem ...
The State of Security
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How ITIL Can Improve Information Security

| | availability management, configuration management, Financial Management, incident management, Information Security, Instructions, IT Organization, IT services, ITIL, OLA, Operational, policies, problem management, procedures, processes, Release Management, Risk Analysis, security, Service Level Management, SLA, Strategic, Tactical
By: Steven Weil Introduction ITIL - the Information Technology Infrastructure Library - is a set of best practices and guidelines that define an integrated, process-based approach for managing information technology services. ITIL ...
Zen One